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Meet us here
Creator of Botanical Beauty since 1959
CREATOR OF PLANT-BASED COSMETICS ®
Natural beauty products made in Brittany As a pioneer of botanical cosmetics, Yves Rocher reveals the power of plants in a way that respects nature and its biodiversity. We are botanists, harvesters, manufacturers and retailers of beauty products, making the best of nature accessible to all. The quality of our beauty products is guaranteed at the fairest prices for you. To keep our feet on the ground, and our prices there. For over 60 years, we've been studying the best that nature has to offer, to bring you effective, sensorial beauty products with 100% plant-based active ingredients. We explore the fabulous potential of plants to ensure ever more respectful cosmetics for your skin. Composed of ingredients of natural origin, our products allow you to take care of yourself in beauty while preserving the environment. Face care, body care, make-up, fragrance: natural cosmetics made in Brittany to accompany you every day in your beauty routine. Discover our complete range of anti-aging skincare products for all skin types. From August 19, discover the anti-wrinkle power of Ficoïde glaciale with our new Lift Pro Collagen range.
Find answers to the most common questions about Yves Rocher
Select your desired products, add them to your cart, proceed to checkout, and fill in the required information. Once your order is confirmed, you will receive a confirmation email.
Delivery takes X–Y business days. Delivery times may vary depending on your region.
Standard delivery fee is X GEL. Free delivery applies to orders over X GEL.
You can track your order using your order number on the "Order Status" page. You will also receive email updates at every step.
You can modify or cancel your order only if it has not entered the processing/shipping stage. Once the order has been shipped, changes cannot be made. For assistance, contact us via Messenger: Messenger link.
Credit/Debit card Apple Pay/Google Pay (if enabled) Cash or card payment upon delivery (if available)
Yes. All card information is processed through a secure, encrypted system. We do not store your card details.
Yes, products can be returned within X days if the packaging is undamaged. Please note: hygiene-related items cannot be returned.
Once approved, refunds are issued within X–Y business days using the same payment method originally used.
Enter your gift card code in the voucher field at checkout. The amount will be deducted automatically.
You can view your current balance on the "Check Balance" page.
Registration is free and can be completed online or in-store.
You earn X points for every X GEL spent.
Points can be redeemed both online and in physical stores. Add detailed conditions here.
Yes. Most Yves Rocher products are formulated with plant-based, responsibly sourced ingredients. All formulas meet strict safety and quality standards.
Yes, several of our product lines are fully vegan. This is indicated on the product page.
Yes. We offer specially formulated options designed for sensitive skin. If necessary, consult your dermatologist.
Click on "Register" and fill in the required fields. Account creation takes only a few moments.
Use the "Forgot Password" feature and follow the instructions sent to your email.
Yes. In the "My Account" section, you can change your personal details, address, and password.
You can see all store locations and the map on the "Find a Store" page.
Yes / No — insert your policy here.
Your information is handled securely and in accordance with applicable data protection regulations. More details are available in our Privacy Policy.
Yes. Payments are processed using SSL encryption to ensure maximum security.
The fastest way to reach us is via Messenger: Messenger link. You can also use our contact form or email us at email address.
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